Browsing Archive: November, 2011

Facebook FTC Settlement is Not Trustworthy

Posted by Robert Hurley on Wednesday, November 30, 2011, In : Opinions 

Facebook and the FTC settled a complaint today concerning privacy. Since its inception, Facebook has had to induce trust to get people to share things about themselves. One way they did this was to tell people that they could control their own privacy on the site. Trust helps people overcome thei...


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Judge Rakoff Stands for Truth and Restoring Trust

Posted by Robert Hurley on Tuesday, November 29, 2011, In : Articles 
Judge Rakoff once again stands for restoring trust by insisting that the SEC provide facts concerning wrong doing rather than settling out of court and allowing Citibank to claim no wrong doing. He rejected a 285 million dollar settlement because there was not real agreement concerning the truth about what Citibank did wrong. The alleged betrayal of trust was in concealing the fact that they had deliberately designed an instrument to fail, like Goldman's Abacus deal. It was alleged that they ...
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Penn State and Restoring Trust

Posted by Robert Hurley on Thursday, November 10, 2011,
The Board of Trustees at Penn State has fired its President and its legendary football coach. Is their action an example of appropriate justice or overreaction? The answer lies in understanding something about repairing trust and reputation after there has been a serious betrayal. The Board's first role is to repair the University and its reputation. To do this a few things are necessary from research on successful trust repair. They must acknowledge and take ownership of the failures, act im...
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