Browsing Archive: January, 2012

Obama is right - Military Shows the Way to Higher Trust

Posted by Robert Hurley on Wednesday, January 25, 2012,
The data from Harris Polls supports President Obama's statement in his State of the Union speech, that if we follow the military's example our government will be more trusted. Over the past 30 years the public's confidence in the military has grown but declined in Congress. The reason? The American public doubts the efficiency and effectiveness of Congress to get the right things done, but they do not doubt the capability of the military to protect the country. When Congress makes lofty promi...

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Cruise Ship Captain a Defining Example of Untrustworthy Leader

Posted by Robert Hurley on Friday, January 20, 2012,
In my book The Decision to Trust there is a chapter on trust in leadership. I suggest that trust among followers comes in part from practices such as "demonstrating capability," "being predictable and having integrity," "aligning stakeholder interests," and "manifesting benevolence." Captain Schettino of the ship Costa Concordia seems to have failed in all of these areas. His flawed maneuver near the coast showed a lack of competence. His unauthorized buzzing of the coast to salute his friend...
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84% Disapprove of Congress - Loss of Trust

Posted by Robert Hurley on Tuesday, January 17, 2012,
A record 84 percent of Americans say they disapprove of the way the Congress is doing its job compared with just 13 percent who approve of how things are going, according to a Washington Post/ABC News public opinion poll published on Monday.Research has shown that a primary reason for low approval ratings is that most Americans do not think that Congress, as it operates now,  is competent! Trusting a person, organization or institution requires that we think they care capable of delivering. S...
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An addendum to David Brooks Piece on President as Leader

Posted by Robert Hurley on Friday, January 13, 2012, In : Opinions 
As I expect from Brooks (NYT Jan 12 The CEO in Politics), an insightful view of leadership. I agree with Brook's view but would add a few "must haves" to be a great President based on my 2012 book The Decision to Trust - 1) a few of Brook's points (e.g., instrumentality), can be expressed as "they are great stewards" which implies they serve the larger interests and take a long term perspective. 2) It is political judgment "plus"; beyond political judgment, they also need to be good decision ...

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